Privacy Policy

Riviera Casino respects your right to privacy. This Privacy Policy explains the security measures which we have implemented to protect and manage your personal data in accordance with applicable data privacy regulations mentioned below. 

This Privacy Policy (together with the Cookie Policy, the Terms & Conditions, and any other documents referenced therein) sets out the basis on which we process your personal data through your use of (the ‘Website’). This Website is not intended for persons under the age of 18, and we do not knowingly collect data relating to such persons.

It is important that you read this Privacy Policy together with any other privacy notices we may provide you with on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your information. This Privacy Policy supplements the other notices and is not intended to override them.

This Privacy Policy sets out how We manage your personal information and applies to Riviera Entertainment B.V Gambling . and its related registered companies that operate the commercial brands, variously referred to as “We”, “Us” or “Our” in this policy.

Unless otherwise defined within this Privacy Policy, capitalised terms used henceforth shall have the same meaning as set out in the Terms & Conditions.

About Us

For the purposes of the Act, the data controller is Riviera Entertainment B.V Gambling ,Korporaalweg 10, Willemstad, 0000CW – Curacao. (the ‘Company’).

The principles set out in this Privacy Policy apply to all instances in which Riviera Entertainment B.V Gambling . processes your personal data as a Data Controller for the purposes described in this Policy.

We take processing your personal data very seriously, and in order to help us properly protect your data, we use a data protection officer who you may contact on [email protected] whenever you have any concerns with respect to us processing your personal data.

Your Rights

Your privacy is very important to Us. We understand you want to remain in control of your personal information and that We must earn and retain your trust.

‘personal data’ or ‘personal information’ means any information relating to an identified or identifiable natural person (also known as the ‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

In short, personal information includes information that is attributable to a specific individual, such as name, address, telephone number, email address and payment details, as well as other information that may be used, alone or together with other data, to identify a person.

We have created this privacy statement to show our commitment to the responsible handling and protection of your personal information. We can assure you that we keep your information confidential and do not sell or rent our customers’ personal information to third parties. We will only disclose your personal data to third parties as explained in this Privacy Policy, or where we are subject to a legal obligation or public duty to disclose such data.

This Privacy Policy sets out Our policies regarding the collection, utilisation and protection of the personal information of those using the Website. It also serves to inform you, as data subject, of your rights pursuant to data protection law. In brief, you are entitled to the following rights and remedies:

You may also request, free of charge, information on the scope, origin and recipients of the stored data as well as the purpose of storage.

There are however exceptions to these rights. For example, We may deny access to your personal data in certain circumstances if making the data available would reveal personal information about another person or if We may be legally prevented from disclosing such information. In addition, We may be able to retain data even if you withdraw your consent, where We are obliged by a legal requirement to process your data, such as the Anti Money Laundering legislation.

What data do we process and how do we use it?

A. Information you provide us with: In order to create an account, you may be requested to provide us with your first and last name, your nationality, your country of residence, proof of your identification, proof of your residence your email address, and any further information which may be required for authenticating your payment methods. You may also be requested to create a unique login name, password, and a password hint to help you to recall your password, in relation to setting up your account. Apart from the purpose of creating your account, this information is collected upon registration for various reasons including: (i) for your personal identification; (ii) to enable us and our partners to contact you for customer service purposes; (iii) to tailor the content of our site to meet your needs; (iv) to share certain information with selected partners; (v) to permit us or our partners to verify your compliance with any special conditions which might apply.;

B. Information we collect about you: Like many other professional websites, we use cookies to improve your experience when using Our Website. When you visit our Website we may automatically collect information about your computer, your IP address, geographical location, information about your visit and how you interact with our site. For more information on how we use cookies to improve your experience, see our Cookie Policy;

C. Information we receive from third parties: We may process additional personal data on you which we receive from Our partner services providers such as advertising networks, search engine providers, analytics and social networking sites, in order to help us understand visitor behaviour patterns, which we use to help us improve Our service and the Website.

In addition to the above purposes, we will use your personal data for the following purposes:

a. For Know Your Customer (‘KYC’) checks. Shufti Pro Limited is used for the identity verification process. Click here for Shufti Pro privacy policyPrivacy Policy
b. For the collection of statistical information (Google Analytics).
c. For the collection of behavioural information.

Access to personal information within the Company is limited to employees of the Company or employees or representatives of partners who require such information to fulfil their role. Such personnel are required to keep all personal information confidential and are notified of Our Privacy Policy.

Transfers of Personal Data

Our partners or Data Processors may be based in countries which do not form part of the European Economic Area (‘EEA’). The data that we collect from you may, therefore, be transferred to, and stored at a destination outside the EEA. It may also be processed by employees located outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the processing of your KYC data or the collection of statistical information concerning you. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and all applicable law.

Whenever We transfer your personal data out of the EEA, We ensure that a similar degree of protection is afforded to your personal data by ensuring that at least one of the following safeguards is implemented:

We do not trade your personal information to third parties for marketing purposes without your express consent.

How long do we keep your data?

We only retain your personal data for as long as is absolutely necessary for the purpose that We originally collected it for and as authorised by applicable laws. Should you close your Riviera Casino account, We will keep your personal data in order for us to comply with Our duties under applicable legislation such as anti-money laundering laws, tax/revenue laws and other applicable regulatory requirements and to resolve any disputes. Where We are not bound by any law to retain your data for a specified period of time, We will retain such data for the whole duration of Our business relationship, unless you exercise your right to erasure, in which case We are duty-bound to erase your data. For more information on how long We keep your personal data, please contact us on [email protected] and We will provide the specific data retention terms for your jurisdiction.


We are committed to protecting our users’ information. Your password protects your user account, so you should use a unique and strong password, limit access to your computer and browser, and log out after having used the Website.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

While we take data protection precautions, no security measures are completely secure, and we cannot fully guarantee the security of user information.


From time to time, We may transfer your personal and/or financial information to other companies in order to perform or improve our services, or to help our security, credit risk or fraud protection activities. As mentioned above, We may also send your personal information to our partners. By submitting your details, you understand that your personal information may be transferred for the purposes set out in this paragraph. Any transfer of information will take place in accordance with this Privacy Policy and as permitted and/or required by law.

You should be aware that in addition to the circumstances described above, we may disclose your financial or personal information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or when We have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

All information you provide to us is stored on our secure servers located within the European Union. Any payment transactions are encrypted using SSL technology.

Effectiveness and Changes to Privacy Policy

This policy was last updated on 24th May 2018. Any material changes in the way we use personal information will be described in future versions of this Privacy Policy.

We will inform you should We update this policy by sending you an e-mail or message about the changes. You will have the option to consent to any material changes. Any updates to this policy shall be effective upon your acceptance of the changes.

Contact Us

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to [email protected]